ant88 Privacy Policy

1. Controller Identity

This Privacy Policy governs the collection and processing of personal data by ant88 ("ant88," "we," "us," "our") in connection with the operation of the ant88 online gaming platform accessible at ant88.app and its associated mobile applications (collectively, the "Platform").

ant88 acts as the data controller in respect of personal data collected from registered Users and visitors to the Platform. If you have any questions regarding this Privacy Policy or the manner in which ant88 processes your personal data, please contact our Data Protection contact at [email protected].

2. Personal Data We Collect

ant88 collects personal data in the following categories:

2.1 Registration & Identity Data

• Full legal name as it appears on a government-issued identification document;
• Date of birth (to verify the 21+ age requirement);
• Malaysian identity card number (MyKad) or passport number;
• Residential address, including postcode and state;
• Email address and mobile phone number (Malaysian +60 format);
• Username and encrypted password credentials.

2.2 Financial & Transaction Data

• Deposit and withdrawal transaction records in Malaysian Ringgit (RM);
• Payment method identifiers (e.g., Touch 'n Go eWallet account reference, Boost wallet identifier, FPX bank selection, DuitNow reference);
• Account balance history and wagering transaction logs;
• Bank account details provided for withdrawal purposes (where applicable).

2.3 Technical & Usage Data

• IP address and approximate geographic location derived therefrom;
• Device type, operating system version, and browser information;
• Session logs including login timestamps, pages visited, and features accessed;
• Game play records including bet amounts, game titles, session duration, and outcomes;
• Cookie identifiers and similar tracking technologies (see Section 5).

2.4 Communications Data

• Content of communications submitted through the ant88 live chat support function;
• Complaint and dispute correspondence;
• Responses to surveys or feedback requests (where provided voluntarily).

2.5 Verification Documents

• Copies of identification documents submitted during KYC verification;
• Proof of address documentation;
• Source of funds documentation (where required by AML obligations).

3. How We Use Your Personal Data

ant88 processes your personal data for the following purposes:

• Account administration: Registration, account maintenance, authentication, and provision of Platform services to Malaysian users;
• Identity verification: Conducting KYC checks to verify your identity and age (21+) as required by our international gaming licence;
• Transaction processing: Processing RM deposits and withdrawals via Malaysian payment methods, and maintaining accurate financial records;
• Legal compliance: Meeting our obligations under anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, gaming licence conditions, and applicable data protection requirements;
• Fraud prevention and security: Detecting and preventing fraudulent activity, account takeovers, and Platform abuse;
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gambling, administering self-exclusion requests and deposit limits, and fulfilling responsible gaming obligations under our licence;
• Customer support: Responding to queries, complaints, and support requests submitted via live chat or email;
• Platform improvement: Analysing aggregated usage data to improve the ant88 user experience, game offerings, and technical performance;
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to Users who have consented to receive such communications. You may withdraw this consent at any time via your Account settings.

4. Legal Basis for Processing

ant88 processes personal data on the following legal bases:

• Contractual necessity: Processing required to provide the Services to you under the ant88 Terms & Conditions, including account registration, transaction processing, and customer support;
• Legal obligation: Processing required to comply with AML/CTF regulations, gaming licence conditions, tax reporting obligations, and data retention requirements;
• Legitimate interests: Processing for fraud prevention, Platform security, responsible gaming monitoring, and improvement of our services, where such interests are not overridden by your data protection rights;
• Consent: Processing for direct marketing communications, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

5. Cookies & Tracking Technologies

ant88 uses the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function correctly, including session management, authentication, and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred payment method display, and account dashboard configuration.
• Analytics cookies: Collect aggregated, anonymised data about how visitors use the Platform to help ant88 identify and fix technical issues and improve the user experience.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of ant88's marketing campaigns. Only activated with your consent.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ant88 Platform.

6. Data Sharing & Disclosure

ant88 does not sell your personal data to third parties. We may share your data with the following categories of recipients in the circumstances described:

• Payment processors: Malaysian payment service providers (including Touch 'n Go, Boost, GrabPay, FPX network banks) for the purpose of processing RM transactions;
• Identity verification services: Third-party KYC and AML compliance providers who assist ant88 in verifying User identities and screening against sanctions and PEP lists;
• Game content providers: Licensed game suppliers who operate the software underlying ant88's casino games and sportsbook; these providers receive only the data necessary to deliver the service;
• Regulatory and law enforcement authorities: Where required by law, court order, or our gaming licence obligations — including disclosure of transaction records to gaming regulators and financial intelligence units;
• IT infrastructure providers: Cloud hosting, cybersecurity, and platform infrastructure suppliers who process data on ant88's behalf under data processing agreements;
• Professional advisers: Legal, accounting, and audit firms engaged by ant88, subject to professional confidentiality obligations.

All third-party data processors engaged by ant88 are subject to contractual obligations ensuring they process personal data only on ant88's documented instructions and maintain appropriate technical and organisational security measures.

7. International Data Transfers

7.1 As an online platform operating under an international gaming licence, ant88 may transfer personal data to countries outside Malaysia for the purposes described in this Privacy Policy — including to our technology infrastructure providers, KYC service providers, and game content suppliers.

7.2 Where personal data is transferred internationally, ant88 takes appropriate steps to ensure that such transfers are subject to adequate safeguards, including standard contractual clauses or equivalent mechanisms recognised under applicable data protection law.

7.3 By using the ant88 Platform, Malaysian players acknowledge and consent to the transfer of their personal data to jurisdictions outside Malaysia as described in this section, subject to the protections outlined herein.

8. Data Retention

8.1 ant88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence conditions.

8.2 The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your active Account and for a minimum of five (5) years following Account closure, in accordance with AML record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years following the date of the transaction;
• KYC documentation: Retained for a minimum of five (5) years following the completion of the verification process or Account closure, whichever is later;
• Communications and support records: Retained for three (3) years following the resolution of the relevant query or complaint;
• Marketing consent records: Retained for the duration of the consent and for one (1) year following withdrawal of consent.

8.3 Following the expiry of applicable retention periods, ant88 will securely delete or anonymise personal data in accordance with its data destruction procedures.

9. Security Measures

ant88's security infrastructure includes:

• End-to-end SSL/TLS encryption for all data transmitted between your device and the ant88 Platform;
• Encryption at rest for sensitive personal data and financial records stored on ant88's infrastructure;
• Strict access controls limiting internal access to personal data on a need-to-know basis, with multi-factor authentication required for system access by ant88 personnel;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Real-time fraud detection and anomaly monitoring systems;
• Incident response procedures to detect, contain, and notify in the event of a personal data breach, in accordance with applicable notification requirements.

While ant88 takes all reasonable precautions to protect your personal data, no transmission over the internet can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your Account credentials.

10. Your Data Protection Rights

Subject to applicable law, you have the following rights in respect of your personal data held by ant88:

• Right of access: You may request a copy of the personal data ant88 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to restrict processing: You may request that ant88 restrict the processing of your data in certain circumstances;
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request a copy of your data in a structured, machine-readable format;
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes;
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time via your Account settings or by contacting [email protected].

To exercise any of these rights, please contact ant88 at [email protected]. ant88 will respond to all verified data rights requests within 30 days of receipt. We may need to verify your identity before processing your request.

11. Children's Privacy

The ant88 Platform is strictly restricted to individuals aged 21 and above. ant88 does not knowingly collect personal data from any individual under the age of 21. If ant88 becomes aware that personal data has been collected from a person under 21, the associated Account will be immediately closed and the personal data securely deleted, subject to any mandatory retention obligations.

If you believe that a minor has registered or used the ant88 Platform, please contact us immediately at [email protected] so that we can take appropriate action.

12. Third-Party Links

The ant88 Platform may contain links to third-party websites or services, including game content providers and payment processors. ant88 is not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

13. Changes to This Privacy Policy

13.1 ant88 reserves the right to update or amend this Privacy Policy at any time. Material changes will be notified to registered Users via a notice displayed on the Platform or sent to the registered email address associated with your Account.

13.2 The date of the most recent revision is displayed at the top of this document. Your continued use of the ant88 Platform following notification of any amendment constitutes your acknowledgement of the revised Privacy Policy.

13.3 We recommend reviewing this Privacy Policy periodically to stay informed about how ant88 handles your personal data.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or ant88's handling of your personal data, please contact us using the details below. Our support team is available 24/7 and serves all Malaysian players regardless of location — whether you're in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, or anywhere else across Malaysia.

Data Protection Contact: [email protected]

Live Chat: Available 24/7 via the ant88 Platform once signed in to your Account.

ant88 is committed to resolving all privacy-related enquiries promptly and transparently. We will acknowledge your contact within 2 business days and aim to provide a substantive response within 30 days of receiving a complete request.